Managing electricity services in Assam no longer requires standing in long queues or navigating through complex paperwork. The Assam Power Distribution Company Limited (APDCL) has streamlined its digital infrastructure to offer a seamless online experience for over 4.5 million consumers across the state. Whether you are a postpaid user looking to download a duplicate bill, a prepaid smart meter user needing a quick recharge, or a homeowner applying for a brand new service connection, this guide covers every official step required.
Quick Access: Official APDCL Service Links (2026)
For your convenience, here are the direct links to the most frequently used APDCL services. Please ensure you have your Consumer ID (CA Number) ready before proceeding.
| Service Name | Description | Official Link |
|---|---|---|
| Pay Electricity Bill | Pay your pending postpaid bill instantly | Click Here to Pay |
| View Electricity Bill | Download PDF copy of current & past bills | Click Here to View Bill |
| Recharge Prepaid Meter | Add balance to Smart Meter (Prepaid) | Click Here for Recharge |
| Smart Prepaid Balance | Check current wallet balance | Click Here for Balance |
| Apply for New Connection | Register for a fresh domestic/commercial line | Click Here to Apply |
| APDCL Official Website | Main homepage for notices and tariffs | Visit Official Site |
Essential Documents and Information Checklist
Before you start any online transaction with APDCL, keeping the following details handy will save you significant time. Based on our experience navigating the portal, here is the exact information you will be asked to provide:
- CA Number (Consumer Account Number): This is the most critical piece of information. Depending on your billing zone, it is a 12-digit, 10-digit, or 8-digit unique identifier printed on the top right corner of your previous physical electricity bill.
- Registered Mobile Number: The portal uses this number to send an OTP (One-Time Password) for verification and transaction receipts.
- Full Service Address: Required for verification during new connection applications or address updates.
- Email ID (Optional but Recommended): Entering your email ensures you receive a soft copy of the payment receipt and monthly bill notifications.
How to Pay APDCL Electricity Bill Online: A Step-by-Step Guide
Paying your APDCL bill online is safe and takes less than 2 minutes if you follow this exact process. We have tested this flow to ensure accuracy for 2026.
Step 1: Access the Official Billing Portal
Open your browser and navigate to the “Assam Power (APDCL) Pay Electricity Bill” page linked above. Ensure the URL starts with https:// and displays the official APDCL logo to avoid phishing scams.
Step 2: Enter Consumer ID and Verification Details
- In the field labeled “Enter your Consumer ID” , type your CA Number carefully. Avoid using spaces or hyphens.
- Enter your 10-digit mobile number in the designated box.
- Type the Captcha Code exactly as displayed on the screen. This step is crucial for preventing automated bot attacks.
- Click the “Proceed” or “Verify” button.
Step 3: Review Your Pending Bill Summary
Upon successful verification, the system will fetch your account details. The screen will display:
- Bill Month: The billing cycle for which payment is due.
- Due Date: The deadline to avoid late payment surcharge.
- Payable Amount: This amount already includes any applicable e-Payment Rebate (usually ₹10-₹15 for online payments).
Pro Tip: Double-check that the Consumer Name and Address match your premises to ensure you haven’t mistyped the CA Number.
Step 4: Confirm and Proceed to Gateway
- Verify the payable amount.
- Tick the checkbox stating “I agree to the Terms and Conditions” .
- Click “Make Payment” .
Step 5: Complete the Transaction
You will be redirected to a secure banking page. Choose your preferred method:
- UPI (Google Pay, PhonePe, BHIM)
- Net Banking (All major Indian banks)
- Credit/Debit Card
Complete the authentication on your bank’s app or page. Do not close the browser window until you see the “Transaction Successful” confirmation from APDCL.
Step 6: Download Receipt
After successful payment, an auto-generated receipt will appear on the screen. It will also be sent to your registered mobile number and email. If you do not receive it immediately, the portal advises waiting up to one working day before attempting a download from the “View Bill” section. In the rare event of a double debit, the excess amount is automatically adjusted against your subsequent month’s bill.
How to View and Download Your APDCL Electricity Bill (PDF)
Even if you have opted for paperless billing, you can access your bill history anytime. Follow these steps:
- Click on the “Assam Power (APDCL) View Electricity Bill” link.
- Enter your CA Number and the Captcha.
- Click “Search” .
- You will see a list of the last 12 months of billing history.
- Click on the “Download PDF” icon next to the desired billing month. The file is password-protected; the password is usually the first four letters of the consumer name (in CAPS) followed by the CA Number (e.g.,
AMIT1234567890).
Guide for Prepaid Smart Meter Users: Recharge
For consumers in Guwahati and other urban areas using Smart Prepaid Meters, managing your power usage is different.
How to Recharge Prepaid Meter
- Visit the “Recharge Prepaid Meter” link.
- Enter your CA Number (same as postpaid).
- Enter the Recharge Amount. The system will show the exact kWh units you will receive based on the current tariff slab.
- Complete payment via UPI or Card.
- The balance updates on your physical smart meter within 5-15 minutes. You may also need to press a specific button on your In-Home Display (IHD) unit to refresh the token.
How to Check APDCL Prepaid Balance
Knowing your remaining balance prevents unexpected power interruptions. Here are the three specific methods recommended by APDCL Balance Check your balance instantly.
Method 1: The myBijulee Mobile App (Most Convenient & Feature-Rich)
The myBijulee app is the official APDCL mobile application available for both Android and Apple iOS devices. It is the most comprehensive tool for prepaid users.
- Step 1: Download and install the myBijulee app from the Google Play Store or Apple App Store.
- Step 2: Log in using your registered mobile number and the CA Number (Consumer ID).
- Step 3: Navigate to the “Prepaid” section or the main dashboard.
- Features You Can Access:
- Real-time Balance: View your current wallet amount down to the paisa.
- Daily Consumption Tracking: Monitor exactly how many units (kWh) you consumed yesterday and the associated cost.
- Recharge History: View past payments made through the app or portal.
- Previous Bills/Statements: Access your billing history even if you are on a prepaid connection.
Method 2: Official APDCL Website (Quick Browser Check)
If you do not wish to download an app, the official website provides an instant balance lookup.
- Step 1: Visit the official APDCL website or use the direct “Smart Prepaid Balance” link provided at the top of this page.
- Step 2: Locate the “Smart Prepaid Balance” widget or the “Recharge Prepaid Meter” section.
- Step 3: Enter your 12-digit Consumer ID carefully in the designated field.
- Step 4: Click “Submit” or “Check Balance” .
- Result: The screen will instantly display your Current Balance (₹), Emergency Credit Status, and Last Recharge Date.
Method 3: Physical Smart Meter Display (No Internet Required)
This is the most straightforward method if you are at home and do not have access to a smartphone or computer.
- Action: Look at the digital screen on the smart prepaid meter box installed inside or outside your premises.
- Display Cycle: The meter screen cycles through various parameters (Voltage, Current, Load).
- What to Look For: Wait for the screen that shows “Remaining Amount” or “Balance (₹)” . This is the actual prepaid credit left on the meter hardware itself.
How to Apply for a New APDCL Electricity Connection Online
Applying for a new domestic or commercial connection has been digitized entirely. Here is the workflow to ensure your application is processed without rejection.
- Click on “Apply for New Connection” from the Important Links section.
- Select Category: Choose between Domestic (LT-I) , Commercial (LT-II) , or Agricultural.
- Fill Applicant Details: Enter name, address, pin code, and contact details.
- Upload Mandatory Documents (Scan Copy):
- Proof of Ownership (Sale Deed or Rent Agreement with NOC from Landlord).
- Identity Proof (Aadhaar Card/PAN Card).
- Photograph of the applicant.
- Test Report from a Licensed Electrical Contractor (for loads above 5 KW).
- Pay Registration Fee: Pay the nominal security deposit online.
- Acknowledgment: You will receive an Application Reference Number (ARN). Use this ARN on the official site to Track Application Status. A site inspection will be scheduled within 7-10 working days.
Frequently Asked Questions (FAQs)
Q1: I forgot my CA Number. How can I retrieve it?
*A: The CA Number is printed on your old physical bill. If you have lost it, you can call the APDCL 24×7 helpline 1912 and provide your registered mobile number or service address to retrieve it. Do not share your CA Number with unauthorized third-party apps.*
Q2: Is there a convenience fee for paying the bill online?
A: APDCL does not charge a convenience fee for UPI or Net Banking payments. However, some banks may levy a small surcharge on Credit Card transactions. The portal displays the final amount before payment.
Q3: The portal shows “No Bill Found” but I know payment is due. What should I do?
*A: This usually happens when the billing data for the current month is being migrated. Please try again after 24-48 hours. Alternatively, ensure you are using the correct 12-digit format (some older accounts require a preceding zero).*
Q4: Can I pay my APDCL bill using Amazon Pay or Google Pay directly?
A: Yes. APDCL is listed as a biller on most major third-party apps. However, using the Official Portal is recommended for Prepaid Recharges and Viewing Detailed Bills, as third-party apps often only show the due amount, not the unit consumption breakdown.
Q5: How long does it take for a prepaid recharge to reflect in the meter?
*A: Typically 5 to 15 minutes. If it takes longer than 1 hour, you should contact the local Sub-Divisional Office with the transaction reference number.*
Conclusion
The APDCL online portal has matured into a robust, reliable platform for managing your electricity account from the comfort of your home. By using the official links provided in this article, you ensure the safety of your payment data and avoid fraudulent websites. Whether you are paying a postpaid bill to avoid late fees or topping up a smart meter during peak summer, the process is designed for user convenience.